Questions To Ask When Choosing Magento Agency

Magento Agency

Whether you need the Magento agency to start your site from scratch or to make changes to your existing site, it’s essential that you select the right Magento agency. The success of any eCommerce business depends on how well the eCommerce site works. It not only includes the basic structure of the site but many other things such as speed of the site, user experience, functionality, navigation and others. All these things together make an eCommerce site conversion optimised and user friendly. Thus, it becomes important to hire the right Magento agency London.

Now you might be thinking about how to select the right Magento agency. Well, you can do this by asking the right questions. When you will clearly communicate your business needs with the agency they will be better able to guide you. Likewise, when you ask the agency the right questions, you will figure out if they are the best fit for your work or not. So without wasting any time, let’s have a look at the questions which you must ask.

  1. Portfolio and past experience- This will help you to know if the agency is capable of doing the tasks according to your expectations. It will also help you to check the level of experience the company holds. You should always ask the agency for their portfolio. From there you can check their development style.
  2. Turn around time- It is always a good idea to ask about the turnaround time of the agency. It is important to know the turnaround time of the company so that you can be clear about when your site will be live. If the turnaround time of the agency is too much then it can delay your project. Agency can take a lot of time even to do the minor changes.
  3. Certification- You should always ask for the certifications of the developer who will be working on your side. Not everyone who knows the basic coding languages can be a great Magento developer. That’s why it’s important to hire only experienced and certified developers. There are certain tiers of certification that Magento offers, make sure to check that the agency has a good level of certifications.
  4. Billing- You should ask the agency about the way they will invoice you for their services. This will give you clear information about your total expected expenses. Further, you can confirm with the company about any additional cost they may charge.
  5. Maintenance and support- Once you have got your site made, you will need someone for continuous support and maintenance. You can make it clear with the development agency if they will provide you with the support and maintenance. Also, if they will provide support make it clear about the hours for which they will give maintenance.

All in all, it’s always better to clear all your doubts by clear communication with the agency. This will help you maintain long term good relationships with the company.

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