What Is VoIP
VoIP, or Voice over Internet Protocol, is a technology that allows you to make calls over the internet instead of through the traditional telephone network. This means that you can use your existing internet connection to make and receive calls. A virtual business phone system is a great option for any business that needs to save money on their phone bill.
10 Reasons to Get VoIP
1. Save Money on Phone Bills
The biggest benefit of a virtual business phone system is the cost savings it provides. Traditional landlines are expensive, and they are only getting more expensive as time goes on. A virtual business phone system uses your existing internet connection to make calls, so you don’t have to pay for an additional line or service from your local telephone company. This can save huge recurring costs every year.
2. More Features for Less Money
A virtual business phone system might also save you money on things that a traditional phone provider might not be able to provide. Many virtual business phone systems, for example, provide unlimited local and long-distance calling as well as the capacity to make international calls for a fraction of the cost of regular phone service. You can get features like voicemail, call forwarding, and conference calling for a fraction of the cost of a regular landline.
3. Keep Your Existing Number
Another advantage of VoIP is that when you convert to a virtual business phone system, you can preserve your existing phone number. This implies that if your customers want to reach you via phone, they won’t have to update their contact information, and it will be easier for those who currently have your phone number saved in their phones or address books to keep using it when you transition to VoIP.
4. Better Security
VoIP systems are more secure than traditional phone systems because they’re digital and don’t use wires or cables that can be cut or tapped into. They also encrypt your data, which is especially important if you’re handling sensitive information like credit card numbers or patient records. Hackers can’t get into your system and listen to your calls or steal your customer’s personal information, and you’ll never have to worry about someone tapping into your line.
5. Better Mobility
With a VoIP system, you can access your business’s phone features from anywhere in the world with an Internet connection and a computer or mobile device with a web browser. You’ll never again have to worry about missing an important call while traveling for business, and in the age where working remotely is becoming more and more common, this is a huge benefit.
6. Better Quality
VoIP systems use digital technology to transmit your voice over the Internet, which means you’ll have crystal clear sound quality every time you make a call. You’ll also be able to enjoy features like caller ID and call waiting, which are impossible with traditional phone lines.
7. Better Reliability
Traditional phone lines can be unreliable in bad weather or when there’s an outage in your area, but VoIP systems are always available because they’re connected to the Internet. You’ll never have to worry about losing service during a storm or other emergency situation again!
8. Better Scalability
With a VoIP system, you can add as many extensions as you need without having to worry about running out of phone lines or having to pay for new ones. You can also add new features like call forwarding or voicemail without having to pay for any additional equipment or services.
9. Better for the Environment
Traditional phone lines use copper wires that need to be replaced every few years, which is bad for the environment. VoIP systems use fiber optic cables that last much longer and don’t need to be replaced as often, which is better for the planet!
10. Better Customer Experience
Customers are no longer looking for the cheapest items. When customers communicate with your staff, they seek an outstanding customer experience.
Recent data on customer service back this up:
- 70% of consumers have already decided to support a firm that provides exceptional customer service.
- People will spend 17% extra to conduct business with companies known for providing excellent customer service.
- Following a favorable customer service encounter, 52 percent of consumers said they made an extra purchase from a firm.
Your technology should not be an impediment to offering an exceptional client experience. A cloud-based phone system with efficient call routing, high uptime, and mobility choices for remote work reduces technical flaws.
VoIP is the future of business phone systems, and it’s a great choice for any company that wants to save money and improve their communication capabilities. If you’re interested in learning more about VoIP, contact us today or request a demo. We’ll be happy to answer any questions you have and help you get started with your new VoIP system!