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The rise of the business process outsourcing (BPO) industry in the Philippines has been nothing short of remarkable. An industry that was once dominated by India, call centre outsourcing has …

Education & Training

11 Tips on Delivering Great Customer Service in Education

May 8, 2023May 8, 2023 - by Guest Article House

The system in the education sector serves as a sizable customer service department. In the educational sector, customer service enhances client and institution communication. However, who are the clients? Students …

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Transforming Customer Service: AI and Contact Centre Outsourcing to the Philippines

11 Tips on Delivering Great Customer Service in Education