Artificial Intelligence (AI) vs. Robotic Process Automation (RPA)

robotic process automation

When it comes to automating business operations, there are subtleties in several technologies. From human analytical automation to robotic process automation, these tools can assist in saving the organization time that the user values like money. Two prominent technologies, artificial intelligence and robotic process automation, are the most common methods used to do so.

With the growing adaptation of technology and automation in almost every other industry sector, the MRFR analysis reports suggest that the global artificial intelligence will acquire a valuation of approximately USD 311.35 billion by the end of 2030 while thriving at a robust CAGR of over 41% during the assessment timeframe from 2020 to 2030.

On the other hand, robotic process automation is also flourishing substantially recently. The technology has gained massive traction in the last few years and is being widely adopted among numerous industry sectors across the globe.

According to the MRFR analysis reports, the global market for robotic process automation is anticipated to acquire a size of over USD 32.7 Billion by the end of 2030 while thriving at a robust CAGR of approximately 28.30% during the review timeframe. Let’s take a closer look at both technologies.

Robotic Process Automation: Definition

The technology refers to software that imitates human action to fully rule-based operations. With the robotic accomplishment of structured operations, the user can regulate and accelerate business developments. The software will finish operations the same each time. Thus, the user can use it to regulate any operation with structured data inputs.

Robotic process automation is developed for continuous, repetitive, and distinctly defined operations, which would have to be finished physically. The technology has become called the digital worker as it can take care of low-level and time-consuming work, like connecting to APIs, scraping data, logging into applications, and copying data.

RPA is beneficial across industries as each kind of business has at least one manual and repetitive task. The industries profiting most from RPA include insurance companies, banks, telecommunication companies, and financial services. This is mainly due to the industries depend on vast amounts of data and need ultimate devotion to detail.

Robotic Process Automation (RPA): Advantages

When the user integrates robotics process automation into the company, the user has the power to set aside the employees’ time from having to carry out repetitive tasks. Per se, the user opens the door to lucrative opportunities with a more energized, actively invested, and creative workforce. Furthermore, robotic process automation will alter how the company gets work done. Some of the prime advantages of robotic process automation include:

  • Lessened errors
  • Enhanced productivity
  • Lowered costs
  • Heightenedconformity
  • Increasedteam membercommitment

Robotic process automation is frequently the emerging means for businesses to implement automation technology. Companies across the globe are benefitting immensely from automation given the low-level business processes being managed by this kind of software. After, they can boost up the automation solutions such as human analytical automation that can perform workflows, assist business leaders in making informed decisions, and offer deep insights.

Artificial Intelligence (AI) Automation: Definition

Robotic process automation and artificial intelligence are pretty different from each other. Artificial intelligence automation refers to a computer’s ability to seem like a mental and human’s intellectual abilities.

Artificial intelligence generates the capability for computers to take in the data, be it unstructured or structured, and make sense of it by assessing what to be done with it. This enables AI automation to carry out operations that are not only rule-based, unlike RPA.

AI takes data triggering judgment-based actions and responses. Some famous examples of AI are voice recognition, data analysis, and facial recognition technologies. Also, artificial intelligence supports tools utilized in daily tasks, such as Alexa on your Amazon Echo or Siri on your iPhone.

Artificial Intelligence is utilized for a variety of purposes. Currently, numerous websites have chatbot assistants, which is considered one of the primary uses of the technology. In addition, finance teams can use artificial intelligence to carry out advanced analytics, like being capable of finishing tax predictions with high precision. Artificial intelligence can assist in optimizing products, planning logistics, managing inventory, and more.

The Use of AI In RPA

Though AI is not fundamental to robotic process automation, both technologies can get together to boost the results. When brought together, RPA and AI give birth to a third kind of technology called smart process automation (SPA) or intelligent process automation (IPA).

The smart process automation performs tedious operations from the RPA insertion, but it can also do even more with the incorporation of machine learning. The machine learning models refer to a fundamental force of artificial intelligence enabling the software to learn over time via access to the recognition of patterns and more data.

As such, smart automation can make choices as if it were a human due to the insights and algorithms collected from data. RPA and AI renovate companies enormously to attain operational efficiency, regulate workflows, and lower costs when brought together.

RPA vs. AI

As robotic process automation and artificial intelligence refer to the technologies carrying out operations and imitating a human’s capabilities, it is easy to get confused between these two. On the other hand, if you think of one as the brain and the other as the body, it gets simpler to understand the actual difference.

Doing vs. Thinking

Artificial intelligence acts like a human brain that carries out the thinking process to make choices and conclusions based on the information available. However, robotic process automation finishes operations based on rules just like the human body is bound to do things.

Data Centric vs. Process Centric

Robotic process automation revolves around getting the task done or is process-centric. These tools are developed to carry out rule-based and repetitive, easy operations. It must be trained to carry out a task and depends on structured data defined clearly.

On the other hand, artificial intelligence is highly data-centric and can use natural language processing and machine learning to deal with unstructured data. The system can train itself using algorithms to identify incoming data and take direct action depending on the requirements.


Automation has recently become a hot topic of discussion across all the industry sectors worldwide. The process has become essential for running organizations and supporting people. Now that the difference between these technologies is clear, it’s quite evident that utilizing them is highly advantageous.

Only robotic process automation can finish defined and rule-based operations. Still, with the help of artificial intelligence, the software gets the capability to make choices, execute high-level operations, and foresee future outcomes.

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